Category: Customer Service

How to Decorate Your Retail Store For The Holidays To Increase Sales

Once the spooky season wraps up post-Halloween, shoppers quickly trade in their pumpkin spice lattes and ‘Hocus Pocus 2’ premiere parties for peppermint mochas and weekend-long binges of the Hallmark Channel’s ‘Countdown to Christmas’. The most wonderful time of the year is rapidly approaching, so you should start thinking about ways to prepare your retail display stands for Christmas and Hanukkah now. Embracing the festive season in this way will help inspire customers to embrace the giving (and buying) spirit. Read on to discover our 10 best tips on how to decorate your store for the holidays.

 

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10 Automotive Industry Visual Merchandiser Display Ideas to Drive Sales!

Automotive businesses play a vital role in our lives, keeping people’s cars moving so they can get to work, school and back home without any issues. In addition to servicing vehicles, these businesses also sell parts and products directly to the consumer. In fact, the global automotive aftermarket industry size was valued at $408.5 billion in 2021 and is expected to register a compound annual growth rate (CAGR) of 3.4 percent from 2022 to 2030. Continue reading 10 Automotive Industry Visual Merchandiser Display Ideas to Drive Sales!

Eye-Catching Display Tips for Your Print Gallery

With in-person gallery events happening again, as a photographer you may be wondering how to create eye-catching photography displays. This blog post will help you impress potential customers by providing display tips make your print gallery stand out.

 

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Is Acrylic Recyclable? – What to Know

Acrylic is a favored material throughout many industries for its incredible durability, high transparency, and ease of maintenance. An anti-glare, scratch-resistant alternative to glass, acrylic also proves to have a smaller environmental impact – it requires less energy to produce, weighs less during transportation and can be re-used more often. However, when trying to determine if acrylic is recyclable, the answer is a little more complicated.

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Goodbye Summer, Hello Fall: Labor Day Display & Decoration Ideas

Having  Labor Day displays and decorations for your retail store is a terrific opportunity to attract back-to-school shoppers and increase sales. Whether you are unloading summer inventory or introducing new fall arrivals, this blog post will provide a few themed display and decoration ideas, while also giving guidance on how to balance both end of summer and early fall elements.

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New Ways To Give Back Through Sales

Appeal to the kindness of people and share in the reward. Although the notion of giving back is on full display during holiday season, year-round charitable sponsorship builds customer loyalty, positive brand messaging, and holiday spirit that spans 12 months a year. Cause marketing or Corporate Social Responsibility (CSR) is when a company contributes to charitable causes and supports social issues while also making a profit, but this dual-purpose mindset has garnered devout followers especially after the challenging last few years. Here, four ways your business can spread good will and boost consumer relationships throughout the year!

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How Health and Safety Impact the Overall Customer Experience

Customer safety should always be a priority regardless of the industry your company is in. In general, customers want to see division and proper spacing between people. Think about adding indoor dining dividers to your dining areas as a way to keep customers feeling safe, and sneeze guards at check-outs or waiting areas.
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5 Examples of Good Customer Service in Retail

There are many benefits to focusing on customer retention; In fact it actually costs 5 times less to keep your current customers than it does to obtain a new one. And even better, the gift of loyal customers keeps on giving; Your brand reputation will increase, and in the age of social media, word will travel fast. But how do we keep these customers loyal? Well, a retail company successful in keeping its current customers happy has exceptional customer service. Continue reading 5 Examples of Good Customer Service in Retail

The Ultimate List of Retail Statistics and Trends

Retail is a rapidly changing business. In fact, how we purchase has changed immensely in just the last five years. From eCommerce, to pop-up shops to brick and mortar, there are a lot of areas for consideration when choosing which direction you want your store to take. Over the years, we at shopPOPdisplays have seen a number of these changes in the industry through our collaborations with large brands and retailers.

 

These statistics and trends should be able to help you leverage the potential of your in-store brand, expand on customer loyalty, and get ahead of the competition. Continue reading The Ultimate List of Retail Statistics and Trends

Customer Service is About Empathy

I stumbled upon two approaches to customer service today. One was written from the perspective of a consumer. An entrepreneur speaking to sales professionals on behalf of prospects, wrote the other. Each spoke to the critical nature of empathy, defined as “the ability to understand and share the feelings of another.”
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